Privacy Policy

1. Introduction

DevsDoc ("we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our services, you consent to the data practices described in this policy.

Last Updated: 25 February 2026

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, postal address)
• Company name and job title
• Payment and billing information
• Project requirements and technical specifications
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our IT services, including web development, mobile app development, data engineering, and cloud solutions
• Communication: To respond to your inquiries, provide customer support, and send important updates about our services
• Business Operations: To process payments, manage contracts, and fulfill legal obligations
• Marketing: To send promotional materials and newsletters (with your consent, which you can withdraw at any time)
• Analytics: To analyze website usage, improve user experience, and optimize our services
• Security: To protect against fraud, unauthorized access, and other security threats

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on the following legal grounds:

• Consent: When you have given clear consent for us to process your data for specific purposes
• Contract Performance: To fulfill our contractual obligations and provide requested services
• Legal Obligation: To comply with applicable UK laws and regulations
• Legitimate Interests: For our legitimate business interests, such as improving services and preventing fraud

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Trusted third-party vendors who assist in operating our business (e.g., cloud hosting, payment processors, analytics tools)
• Business Partners: When necessary to deliver integrated solutions or joint services
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with mergers, acquisitions, or sale of assets (with prior notice)

All third parties are contractually obligated to protect your data and use it only for specified purposes.

6. Data Security

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy
• Incident response procedures and breach notification protocols

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Our retention periods are:

• Active Clients: For the duration of our business relationship and 7 years thereafter for legal and accounting purposes
• Marketing Data: Until you unsubscribe or withdraw consent
• Website Analytics: Aggregated and anonymized data may be retained indefinitely
• Legal Requirements: As required by applicable UK laws and regulations

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at privacy@devsdoc.com. We will respond within one month.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. We use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: To understand how visitors use our site
• Marketing Cookies: To deliver relevant advertisements (with your consent)

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

10. International Data Transfers

Your data may be transferred to and processed in countries outside the UK/EEA. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO)
• Adequacy decisions where applicable
• Binding corporate rules and other approved mechanisms

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Updating the "Last Updated" date at the top of this policy

We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have questions, concerns, or wish to exercise your rights regarding this Privacy Policy, please contact us: